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How swissbett11 Handles Your Personal Data

At swissbett11, we take the privacy of your personal data seriously — this page sets out exactly what we collect, why we collect it, and how we keep…

Transparent Data CollectionSecure Account StorageYour Right to AccessIndia-Applicable PolicyNo Third-Party Selling

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What This Privacy Policy Covers and Why

swissbett11 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data you provide when you open an account, make deposits via UPI, Paytm or PhonePe, or contact our support team. We collect your name, email address, phone number, and payment identifiers solely to process transactions and verify your account. Access

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to our platform depends on local law and is available only where local law permits. Data submitted through UPI, Paytm and PhonePe payment flows is encrypted in transit and never stored in plain text on our servers. We do not sell, rent or trade your personal
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data to third-party marketers. Retention periods are set to the minimum necessary — financial transaction records are kept as required by applicable regulations, while browsing and session data is cleared on a rolling schedule.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security Practices

We apply multiple layers of protection to every piece of data you share with us.

Encrypted Data Storage

All account credentials and payment identifiers — including UPI handles and PhonePe references — are stored using AES-256 encryption. Only authorised systems can decrypt this data, and human staff access is logged and audited on a weekly basis.

Cookie Usage and Control

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can opt out of non-essential analytics cookies at any time through the Cookie Preferences panel in your account settings.

Account Security Measures

Two-step verification is available for all accounts and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger an email alert to your registered address so you are aware of any unusual access immediately.

Data Retention Schedule

We keep your account profile data for as long as your account remains open. Once you close your account, personal data not required for legal or financial compliance purposes is deleted within 90 days of the closure request being processed.

Third-Party Data Sharing

We share data only with payment processors such as UPI networks and Paytm to complete transactions, and with identity-verification services to comply with applicable regulations. No data is passed to advertisers or data brokers under any circumstance.

Requesting Data Changes

You have the right to access, correct or request deletion of your personal data at any time. Submit your request via the in-app Privacy Controls panel or email the privacy team, and we will confirm the action taken within 14 working days.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights and privacy topics we hear about most often. If your question is not listed here, please reach out through the live chat or email contact paths described in the section above.

We collect your name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI ID or Paytm number — to verify your identity and process transactions securely on your account.

We share data only with payment processors (UPI networks, Paytm, PhonePe) and identity-verification services as required to operate your account. We do not sell or trade your personal data to marketers, data brokers or unrelated third parties.

Log into your account, go to Settings, and select Privacy Controls to request a full data download. Alternatively, email our privacy team and we aim to deliver your data package within 14 working days of receiving your request.

Personal data not required for legal or financial compliance is deleted within 90 days of account closure. Transaction records subject to regulatory retention requirements are kept for the period specified by applicable Indian financial regulations.

We use session cookies for login continuity and optional analytics cookies to improve lobby navigation. You can manage your cookie preferences at any time through the Cookie Preferences panel in your account settings, with changes taking effect immediately.

Yes. Payment identifiers such as your UPI handle or Paytm reference are encrypted with AES-256 at rest and transmitted over TLS-encrypted connections. We never store full payment credentials in plain text, and staff access is logged and audited.

Contact our privacy team directly via email or through the live chat channel in your account dashboard. We acknowledge all privacy complaints within 48 hours and commit to providing a written resolution within 14 working days.

How swissbett11 Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security Practices

Encrypted Data Storage

Cookie Usage and Control

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

Requesting Data Changes

Frequently Asked Questions About Your Privacy

01 What personal data does swissbett11 collect when I open an account?

02 Does swissbett11 share my data with third parties?

03 How can I access or download the data swissbett11 holds about me?

04 How long does swissbett11 keep my personal data after I close my account?

05 What cookies does swissbett11 use and how do I manage them?

06 Is my UPI or Paytm payment data stored securely?

07 Who do I contact if I believe my privacy rights have been violated?

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